What is Multi-Connection support?
Multi-Connection support allows for additional connections for better inter-connectivity between Wise-Pay, Wise-Sync, and accounting applications. Wise-Pay interacts with Wise-Sync and your cloud accounting package to get the latest accounting data (such as invoices) and update the transaction status (for payments) in your accounting package. Multiple connections in Wise-Pay has the following benefits:
- To provide a better response time by dividing the data flow between three connections
- As Xero permits a limited number of connection requests per minute for a connection, having three different service connections enables Wise-Pay to process more transactions than a single connection.
Note:
The multi-connection support is not enabled by default. You need to contact Wise-Pay implementation or support team to enable it for your account.
What are the different connections?
When this feature is enabled by Wise-Pay for your account, the following connections can be viewed from the Configure > Accounting Connections option:
Many user actions (such as clicking the 'Download latest accounting platform data' button on the 'Outstanding Transactions' pod) result in data flow from your accounting package to Wise-Pay. Other user actions, like making payments, result in data flow from Wise-Pay to your accounting package. This connection mainly handles data flow as a resulted of such actions. Additionally, some batch jobs, like auto-payment services, also use this connection.
What do I need to do?
Click here to find out How to Manage Accounting Connections as a Merchant Administrator