FAQ - What happens if I apply a credit to an invoice due for Auto Payment

What happens if I apply a credit to an invoice due for Auto-Payment.

In Wise-Pay there is a configuration setting to allow partially paid invoices to have the remaining balance paid otherwise payment will generate an error.

Configure: Finalise Partially Paid Invoices

1. Hover over 'Configure'
2. Click on 'Auto-Payments'
3. Click 'edit' on the Account you would like to make changes
4. Click 'Don't Allow' so it should now show: 'Allow'

5. Click 'Update'

Wise-Pay will check for existing existing payments and attempt to modify the automatic payment amount.

Note:
DDR's are currently checked when queuing and scheduling
CC's are checked  when it's queued, scheduled and processed

IMPORTANT:
If a credit note has been applied to a invoice after its been scheduled then the full amount will still be deducted (or tried to be deducted).

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