Configure: Wise-Pay Virtual Terminal (Quick Link)

Wise-Pay allows for a direct link to a Virtual Terminal page that will provide direct payment options for you to accept payments without the requirement for a user to have a payment link. The Wise-Pay Virtual Terminal has been specifically created to allow the site to be displayed within ConnectWise as a Custom Menu Entry.

How do I get there?

To configure Event Notifications, click Configure from the top menu and select Merchants.

What do I do?

Step 1 > Create a Quicklink
    1. Click on the Configure Menu > Merchants at the top
    2. Click on the Edit icon 
    3. Click on the PayNow Links Tab on that Top application tabs.
    4. Select Quick Link from the link type drop down list
    5. Select the User Account from the user drop down
    6. Click Generate.
    7. Click on Display to display the link
    8. Copy the Quick link URL including the long TransactionId
    9. Press Save then move to Step 2


Instead of writing the code down with a notepad and pen, press CTRL + A, CTRL + C to automatically copy it to your computers inbuilt clipboard.

Step 2 > Create the Custom User Menu in Connectwise
    1. In Connectwise, click on the Setup Tables
    2. Search for "Custom Menu Entry"
    3. Create a New Custom Menu Entry
    4. Enter the Title: Wise-Pay Virtual Terminal
    5. Select the Menu Location from the drop-down box as Finance
    6. Enter the Quick Link copied from Step 1 into the Link field
    7. Download the Wise-Pay Logo and save this in a place to access later
    8. Access the place where you saved the file (you will need to change the file filter to include png files)
    9. Check the "Open in New Window" checkbox.
    10. Select which Locations should be excluded (if you want to limit access to this menu).
    11. Press Test - To ensure that the link has been saved correctly, if it does not work, repeat the process at Step 1.
    12. Press Save, your link will be visible when you close and reopen ConnectWise.


Virtual Terminal will only display the outstanding payment details for an invoice, not any customer details - it is important that you confirm details with the customer to ensure that you are paying the correct invoice.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.