FAQ - Can I accept credit cards over the phone?

Can I accept credit cards over the phone?


The simple answer is yes,  your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR)


The steps are simple:


1.  Select the outstanding invoice


2. On the Actions Tab - Choose ' Pay Now'.


3. This will take you to the Pay Now Screen


4.Enter Credit Card Details (This will be  a one-off - Card details are not saved) 


5. Enter the Payment amount 


6. Review Your payment and Agree to Terms and Conditions on behalf of your customer.

    (Note: you have the option to override surcharge and charge the original account)


7. Select the Submit Button.


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