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Wise-Pay Merchant Support
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Wise-Pay (Merchant) Know How
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Accepting Payments
Payment Options
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Automatic Payments
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Virtual Terminal
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Batch Payments
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Refunds
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payments FAQ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Integration
Wise-Pay Integration
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payer Management
Managing Payers
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Email Templates
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payer Admin - FAQ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay (Merchant) Know How
The Wise-Pay Dashboard
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay FAQ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Videos
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay for Xero
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay for Quickbooks Online
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay for Datto Autotask PSA
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Webinars
Previous Open Mic Webinars - US/UK
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Previous Open Mic Webinars - AU/NZ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Onboarding Webinars
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Merchant Configuration
Merchant Configuration
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payment Providers
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payment Services
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Notification Configuration
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Accounting Connections
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payer Support
Getting Started with Wise-Pay
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Pay an Invoice
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Access Wise-Pay
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Manage my Wise-Pay Account
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Payer FAQ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Errors
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Getting Started with Wise-Pay
Getting Started with Wise-Pay
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Creating/Maintaining Wise-Pay Users
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Incident Reports
Incidents
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Release Notes
Wise-Pay Release Notes (2020+)
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Release Notes (2019)
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Release Notes (2018 and older)
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Freshdesk Support Portal Help
Emails from Support
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Errors and Known Issues
Unprocessed Payments
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Xero Known Issues
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Unmatched Payments
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Wise-Pay Errors
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Known Issues
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment
Open navigation
Wise-Pay FAQ
FAQ - How do I increase my Merchant Limit?
FAQ - How to cancel Scheduled payment
FAQ - Send a receipt to client after credit card has been processed
FAQ - How to void a successful payment