-
Getting Started with Wise-Pay
-
Getting Started with Wise-Pay
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Creating/Maintaining Wise-Pay Users
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Getting Started with Wise-Pay
-
Merchant Configuration
-
Merchant Configuration
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payment Providers
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payment Services
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Notification Configuration
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Accounting Connections
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Merchant Configuration
-
Accepting Payments
-
Payment Options
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Automatic Payments
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Virtual Terminal
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Batch Payments
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Refunds
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payments FAQ
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payment Options
-
Wise-Pay Integration
-
Wise-Pay Integration
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Integration
-
Payer Management
-
Managing Payers
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Email Templates
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payer Admin - FAQ
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Managing Payers
-
Wise-Pay (Merchant) Know How
-
The Wise-Pay Dashboard
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay FAQ
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Videos
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay for Xero
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay for Quickbooks Online
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay for Datto Autotask PSA
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
The Wise-Pay Dashboard
-
Wise-Pay Errors and Known Issues
-
Unprocessed Payments
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Unmatched Payments
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Errors
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Known Issues
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Unprocessed Payments
-
Wise-Pay Release Notes
-
Wise-Pay Release Notes (2020)
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Release Notes (2019)
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Release Notes (2018 and older)
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Wise-Pay Release Notes (2020)
-
Freshdesk Support Portal Help
-
Emails from Support
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Emails from Support
-
Incident Reports
-
Incidents
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Incidents
-
Payer Support
-
Getting Started with Wise-Pay
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Access Wise-Pay
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Manage my Wise-Pay Account
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Pay an Invoice
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Errors
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Payer FAQ
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package
-
Getting Started with Wise-Pay
Payments FAQ
- FAQ- How to allow real-time payment for a Scheduled Invoice
- FAQ - What is Direct Debit
- FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
- FAQ - How do I know when payment has been processed?
- FAQ - What payment types are accepted by Wise-Pay?
- FAQ - Can I accept credit cards over the phone?
- FAQ- How can I configure Wise-Pay to receive payment for draft invoices
- FAQ- How to automatically cancel scheduled transaction when the invoice is modified in the Accounting Package