FAQ - How do I increase my Merchant Limit?

Applies to: Payrix Merchants

To increase your Merchant Limit you will need to follow the below steps:

  1. Send an email to Payrix
  2. Update your Wise-Pay Merchant Configuration

Email Payrix

You will need to email Payrix advising them that you would like to increase your merchant limit.  

Your email will need to entail:

  • Provide relevant details why you require the increase
  • Attach at least one invoice

Once approved, Payrix will advise via email and you will need to update your merchant configuration.

Update Merchant Configuration Settings

Here's how to do it:

  1. Click Configure

  2. Select Merchants > Edit

  3. Click Advanced Options

  4. Scroll to: Maximum Credit card Transaction Amount or DDR Maximum DDR Transaction Amount for Bank Accounts

  5. Enter the new Maximum Amount

  6. Click Save

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