Reconciling a Wise-Pay Clearing Account with no Pre-Payments

Applies to: ConnectWise Manage, Datto Autotask PSA and Xero

Payments will be considered paid at the point where a transaction has gone through in Wise-Pay. Wise-Pay will automatically receive a payment against the invoice in Xero. The payment will then show om the Wise-Pay Clearing Account (these funds have been paid, but not received).

Here's how to do it:

      1. Locate the IntegraPay deposit 
      2. Create a transaction to allocate these funds to the Wise-Pay Clearing Account

      3. Match these transactions with your transactions in Xero

Note:

This should match the payments made from the Wise-Pay Clearing Account, resulting in a $0.00 balance. If the balance is not $0.00, then either:

  • ¬†Timing - The transaction missed the daily cut off and will be received tomorrow
  • PrePayment - The prepayment has been received and the funds have not been allocated to the payment.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.