Reconciling a Wise-Pay Clearing Account with no Pre-Payments

Applies to: ConnectWise Manage, Datto Autotask PSA and Xero

Payments will be considered paid at the point where a transaction has gone through in Wise-Pay. Wise-Pay will automatically receive a payment against the invoice in Xero. The payment will then show om the Wise-Pay Clearing Account (these funds have been paid, but not received).

Here's how to do it:

      1. Locate the Merchant deposit (Ezidebit or Global Payments (GPI)) 
      2. Create a transaction to allocate these funds to the Wise-Pay Clearing Account

      3. Match these transactions with your transactions in Xero


This should match the payments made from the Wise-Pay Clearing Account, resulting in a $0.00 balance. If the balance is not $0.00, then either:

  •  Timing - The transaction missed the daily cut off and will be received tomorrow
  • PrePayment - The prepayment has been received and the funds have not been allocated to the payment.

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