FAQ- How to allow real-time payment for a Scheduled Invoice

An invoice will be automatically scheduled and paid in Wise-Pay if the invoice is configured for automatic payments. If it's not configured for Automatic Payments, the invoice will need to manually be paid through the Pay Invoice option, either by your customer, or by yourself when paying the invoice of your customer's behalf.
In the Pay Invoice flow, an invoice can either be paid in real-time, or scheduled for a future date. Simply click the Schedule button to select a debit date.
As a Merchant Administrator, if your customer wishes, you are able to cancel the scheduled payment and then pay the outstanding invoice in real-time. 

Here's how to do it:

    1. Click Configure
    2. Select Merchants and click Edit merchant
    3. Click the Advanced Options in the top right corner of the screen.
    4. Select the Allow Payments When Scheduled 
    5. Click Save


To learn more about advanced configuration, see How To Configure Advanced Settings for Merchant Account.

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