FAQ - How to void a successful payment

Applies to: IntegraPay merchants

Here's how to do it: 

1. Remove the Payment from the Invoice 
2. Process a Refund through IntegraPay
3. Void Any Surcharge Invoice

To process a refund, e-mail Integrapay admin@integrapay.com.au  with the following details:

• Transaction Number
• Amount to be Refunded
• Date