FAQ - If I void an invoice in Xero, will it stop the Automatic Payment in Wise-Pay?

Applies to: ConnectWise Manage, Datto Autotask PSA and Xero

No, voiding the invoice will not cancel any scheduled automatic payments. For real-time payments (Credit Cards) the system will likely fail the validation for the payment due at the time of processing, but for bank debits, it will not.


If you void an invoice in Xero, you must ensure that you do the same for the scheduled payments.

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