FAQ - If I void an invoice in Xero, will it stop the Automatic Payment in Wise-Pay?

Applies to: ConnectWise Manage, Datto Autotask PSA and Xero

No, voiding the invoice will not cancel any scheduled automatic payments. For real-time payments (Credit Cards) the system will likely fail the validation for the payment due at the time of processing, but for bank debits, it will not.

Important:

If you void an invoice in Xero, you must ensure that you do the same for the scheduled payments.

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