Fix Unprocessed Payments: Payment can only be made against Authorised Documents.

Fix Unprocessed Payments: Payments can only be made against Authorised Documents.

This error indicates that the invoice has already been paid in Xero.

Error saving item in Xero.  Validation Message: Payments can only be made against Authorised Documents.




Error:  Error saving item in Xero.  Validation Message: Payments can only be made against Authorised Documents.
Issue: The invoice in Xero has been paid.

Steps to resolve the issue:

1. Click 'Unprocessed'
2. On the 'Fix Unprocessed Payments' screen you will see full details of the error message:


3. Click the 'View' Button to take you to Xero so you can verify the invoice has been paid.
4. If payment has been made you can either:
a) Remove the Payment in Xero and press 'Retry'
b) Click 'Re-allocate
c) Click 'Fixed Manually' this will remove the alert.

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